Privacy Policy

At Anisa AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Anisa AI assistant service through WhatsApp or any other platform.

1. Information We Collect

We collect the following types of information:

• WhatsApp Information: Your WhatsApp phone number and profile information accessible through the WhatsApp Business API.
• Conversation Data: Text messages, images, and other content you share with Anisa AI.
• Generated Content: Content created by Anisa AI in response to your requests.
• Usage Information: How you interact with our service, including features used and time spent.
• Payment Information: If you purchase credits, we collect payment information through our secure payment processors.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and generate appropriate AI responses
• Understand how users interact with our service to enhance user experience
• Train and improve our AI models and systems
• Detect and prevent fraudulent activities and security issues
• Communicate with you about your account, updates to our services, or promotional offers
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery).
• AI Technology Partners: Companies that help us provide AI capabilities.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: In other cases with your explicit consent.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, updating, or deleting your personal information
• Objecting to our processing of your data
• Requesting restrictions on processing
• Data portability
• Withdrawing consent

To exercise these rights, please contact us at anisa.intelligence@gmail.com.

7. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 16, we will delete that information promptly.

8. Analytics and Cookies

We may use analytics tools and cookies to collect information about how you use our service. This data helps us improve our service and provide a better user experience. You can control cookie settings through your browser preferences.

9. International Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at anisa.intelligence@gmail.com.

Last updated: May 8, 2025